Effective Date: 24 August 2023

This Privacy Policy outlines the practices and procedures followed by SURV7, LLC (“we,” “our,” or “us”) regarding the collection, use, sharing, and protection of personal information obtained from users (“you” or “your”) of our software technology services and website. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable laws and regulations. By accessing our website or utilizing our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

• Contact Information: Name, email address, phone number, and business details.
• Billing Information: Payment card details, billing address, and other financial information.
• Usage Data: Information about how you use our website and services.
• Communication Data: Information shared through correspondence with us, such as inquiries and customer support interactions.
• Technical Data: Device and browser information, IP address, and other technical details.
• Marketing Data: Your preferences for receiving marketing communications from us.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: Delivering the software technology services you requested.
• Communication: Responding to your inquiries, providing updates, and delivering customer support.
• Billing and Payments: Managing payments, invoicing, and financial transactions.
• Improving Services: Analyzing usage patterns to enhance and optimize our offerings.
• Marketing: Sending promotional materials and relevant content, provided you have opted in to receive such communications.
• Legal Compliance: Complying with legal obligations and protecting our rights.

3. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party companies that assist us in delivering our services.
• Business Partners: Entities with whom we collaborate to provide integrated services.
• Legal Authorities: When required by law or in response to valid legal requests.
• Successors: In the event of a merger, acquisition, or sale of all or a portion of our assets. We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. Your Rights

You have certain rights regarding your personal information, including:

• Access: Requesting information about the personal data we hold about you.
• Correction: Correcting inaccuracies in your personal information.
• Deletion: Requesting the deletion of your personal data under certain circumstances.
• Objection: Objecting to the processing of your personal information in certain situations.
• Restriction: Requesting the restriction of processing in specific cases.
• Data Portability: Receiving a copy of your personal data in a machine-readable format. To exercise these rights, please contact us using the details provided in Section 7.

5. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: SURV7, LLC [email protected]. 

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version on our website with a revised effective date. Please review this Privacy Policy periodically.

By using our website and services, you agree to the terms outlined in this Privacy Policy.